CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
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Excellent work. Josh always does all the maintenance for my Porsche, VW Taureg, and Subi Outback. I can always count on him doing what is needed and never trying to upcharge me for work that is not needed. Jack, 11/30/2021 |
Took our Acura RDX in for brake service today. The staff at McLearen Shell did an excellent job, replacing the front discs & rotors. They advised that the rear pads still had 50% material remaining. Have had a variety of automobiles serviced at this service station over the last 25 years and there service remains outstanding and very reasonably priced. Highly recommended. Rob Saunders, 04/21/2022 |
Great team at McLearen Shell, have regularly changed out brakes, bulbs, oil, valve cover gasket, spark plugs, etc. on a 1998 Gen 4 Camry LE for the past three years. Trustworthy, professional and they know these older still-running vehicles. Always respectful to Ladies interested in vehicle mechanical function and maintenance as well Margaret, 06/16/2021 |
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